Here we are to provide you with all the necessary information required for resolving the performance issues caused by installing new antivirus software on your new PC. The basic and the foremost reason behind this problem is that there is already an antivirus installed on it as a trial version of Dell’s current antivirus or security suite which is offered on every system. This software which is already present on the computer creates a problem when another such type of software is installed on it. Therefore, to solve this problem, we first need to completely remove the older program and then install the preferred one.
Resolving the issue:
If more than one same type of programs are installed on a computer, then it is a conflict between them and this leads to degradation in system performance.
· To resolve this issue the very first task is to make it stable for us to work on it. This can be done by using the safe mode.
· After following the first step we need to remove the previously existing software before installing the new one. To do this go to settings<programs and features and remove it from the list of programs.
· Now you can install the new antivirus /security suite.
If you are still facing the same problem again, then please check the program's publisher for any known issues or fixes. The publisher will have the latest information on whichever version you are working upon.
Dell laptop Tech Support will truly appreciate if you contact us and give the positive feedback on our web page. We are at your service round the clock and feel glad to answer your queries. Contact us and make us know about your feedback.
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